Computer systems (Hardware and software) are prone to wear and tear and constantly require maintenance and repairs when they break down. Prolonged overuse without maintenance can lead to unexpected sudden breakdown and huge losses in time, shillings and cents.

Well maintained computer systems break down less often. Imminent problems are identified during preventive maintenance procedures averting sudden and unexpected breakdowns. In Kenya and most of Sub-Saharan Africa, heat levels and dust often build up on machines quickly, in more humid hotter areas humidity levels rise in enclosed places causing a build-ups of corrosive coats on circuit boards, metal covers, micro components, motors, gears, switching mechanisms, power lines etc. User negligence, physical damages, fires, environmental conditions, accidents, misplacement etc are also factors that call for preventive maintenance. This conditions if unchecked lead to faster wearing and abrupt malfunctioning of critical components, lost data, lost time, damaged peripherals and environmental pollution especially when least expected.

Preventive maintenance seeks to maintain the health and cleanliness of the crucial components to maximize the life of such devices. During preventive maintenance it’s easy to detect failing components e.g. swollen capacitors, broken switches, stuck or failed cooling fans, missing screws, worn out gears and moving parts that need oiling, insects, rodents, free objects, cracks etc and respond to them before it becomes too late. The kinds of problem scenario in systems are endless but with preventive maintenance you can be assured of much less trouble. All parts of computer systems i.e. internal and external need to be maintained.

Here are some of the reasons why you should develop a preventive maintenance plan for your computer(s).

  • Computer maintenance saves money that could be used in other growth areas
  • Saves time as systems fail less often and
  • Helps safeguard your data
  • Improves the performance of the computer
  • Early problem detection means early solutions
  • Prolongs the life of systems and hence their productive output is higher
  • Safeguards the environment from harmful disposal as failed components are collected and disposed of properly

Webtech Solutions support experiences involve

  • Hardware/Software assembly and disassembly
  • Servers/Desktops/Laptops/Thin Clients/ Printers/Scanners/Copiers/UPS/Monitors/ Projectors/Speakers/Smart phones/Tablets/Digital Cameras and All network hardware etc problem diagnosis and repair centre
  • Servers/Desktops/Laptops/Thin Clients/ Printers/Scanners/Copiers/UPS/Monitors/ Projectors/Speakers/Smart phones/Tablets/Digital Cameras and All network hardware etc hardware and software upgrade services
  • Servers/Desktops/Laptops/Thin Clients/ Printers/Scanners/Copiers/UPS/Monitors/ Projectors/Speakers/Smart phones/Tablets/Digital Cameras and All network hardware etc software installation and configurations
  • Standalone and server based Accounting Systems installations and configurations e.g. Quickbooks, Sage, Tally, Accpac etc
  • Hardware/Software optimization and customization for specific environments e.g. for gaming, design, architecture, hospital, education, engineering environments etc
  • Preventive maintenance of all hardware and software
  • Virus management, removal and protection procedures etc
  • Reviewing and testing of hardware and software performance and reliability

Large organizations with large networks and departmentalized operations may have an IT department that oversees the daily repairs, maintenance and user support needs. Running an IT department requires hiring of qualified staff, creation of in house workshops, purchase of spares etc. It can be a costly affair. Many organizations prefer to outsource support and maintenance services as these free up resources and save time, money, space etc. Webtech offers comprehensive support and maintenance schemes to cater for organizations that opt to outsource support services.

Our comprehensive support services are designed to allow faster responses, less downtimes, less costs and less workflow interruptions. We have backup hardware that can fill in where crucial devices have failed and need longer attention. We guarantee same day solutions and a maximum of 3 working days for longer engagements or severe hardware, software or network failures.